The Canadian Latte Pits (Part 1)
Rick is gloomy about this, but there is one thing that he does not mention but which is broadly hinted at. Life in the retail/service sector is tough. I've slung espresso, I've worked in call centres, I've worked in electronic stores - the sort of thing that seems to be a rite of passage for my generation. My father paid for university in part through construction jobs, those of under 30 seem to have paid for it by life in retail. We know these jobs all too well. There are numerous things that we'd change about them if we could - more about that later.
A service-based economy need not be all bad. In one sense you could say that economies that run off of, say, banking are service-based. Banking is a service, in that sense a place like Switzerland is arguably service-based. The problem with retail/service economy as we now have it is in large part how those who work in it are treated. There are exceptions to be sure, but for many retail means unreliable hours (12 hours one week, 30 the next) not much in the way of job security and a general lack of respect.
More on this later...